Operate · Service 07 / 11
Cloud, DevOps, SRE & Observability
Ship faster with reliability and cost control.
DevOps & SREScope
What’s included.
Everything below is covered by our cross-service standards: documentation, quality gates, security and a clean handover.
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CI/CD (build, test, deploy), infra as code (Terraform/Ansible)
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Kubernetes, containers, blue/green & canary releases
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Monitoring & alerting, logs & traces; SLO/SLI/SLA design
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Cost governance/FinOps, autoscaling, capacity planning
Process
How it runs.
A short, fixed sequence — you always know what comes next.
- 01 Platform Baseline & Pipeline Setup
- 02 Env Hierarchy, Secrets & Policies
- 03 Observability & SLOs, Incident Response
Deliverables & success metrics
What you get — and how we measure it.
Deliverables
- Pipelines: Automated CI/CD pipelines for efficient code delivery.
- IaC Repos: Version-controlled scripts for infrastructure management.
- Dashboards: Real-time monitoring of system health and performance.
- Runbooks: Step-by-step guides for incident management.
- SRE Handbook: Best practices and guidelines for Site Reliability.
Success metrics
- Deployment Frequency: How often code is deployed to production.
- Lead Time: Time taken from code commit to production.
- Uptime SLO: System availability percentage.
- Infra Cost Per User: Infrastructure cost relative to active users.
We don’t just develop software — we own and operate the infrastructure it runs on. That gives our clients control, security and performance most vendors simply can’t offer.
Related services
Often paired with.
- Business Analysis & Solution Design De-risk the project, align stakeholders, and produce a build-ready plan. Learn more
- Data, AI & Automation Turn data into decisions; add AI where it creates real value. Learn more
- Product & UX / UI Design Reduce rework with validated designs that translate directly into dev. Learn more